Privacy Policy

Welcome to SocialPort API ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our service at socialport.app (the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2.1 Personal Information

We collect the following personal information when you register and use our Service:

• Account Information: Name, email address, and password (encrypted)
• Payment Information: Billing details processed through Stripe (we do not store credit card information)
• Instagram Account Information: Instagram user ID, username, and access tokens
• API Usage Data: API calls, request timestamps, and response data

2.2 Automatically Collected Information

• Log Data: IP address, browser type, device information, and access times
• Cookies: Session cookies for authentication and functionality
• Usage Analytics: Service usage patterns and performance metrics

2.3 Instagram Data

Through your authorization, we access the following Instagram data via the Instagram Graph API:

• Your Instagram profile information (user ID and username)
• Your published Instagram posts (media, captions, timestamps, permalinks)
• Long-lived access tokens (refreshed automatically)

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our API service
• Authentication: To verify your identity and manage your account
• Instagram Integration: To fetch and deliver your Instagram content via our API
• Token Management: To automatically refresh Instagram access tokens
• Payment Processing: To process your subscription payments via Stripe
• Customer Support: To respond to your inquiries and provide assistance
• Service Improvement: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with legal obligations and enforce our terms

4.1 Data Storage

Your data is stored in secure databases hosted by Neon (PostgreSQL). We use industry-standard encryption for data at rest and in transit.

4.2 Security Measures

• All passwords are hashed using industry-standard algorithms
• Instagram access tokens are encrypted in our database
• All API communications use HTTPS/TLS encryption
• Regular security audits and monitoring
• Access controls and authentication for all administrative functions

4.3 Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. When you delete your account, we delete your personal data within 30 days, except where we are required to retain it for legal compliance.

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

• Stripe: For payment processing
• Neon: For database hosting
• Vercel: For application hosting and deployment
• Instagram/Meta: For Instagram API integration

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal information
• Restriction: Request restriction of processing your personal information
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@socialport.app. We will respond to your request within 30 days.

If you are located in the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):

7.1 Legal Basis for Processing

• Contract Performance: To provide our Service to you
• Consent: For Instagram data access (you can withdraw anytime)
• Legitimate Interest: To improve our Service and ensure security
• Legal Obligation: To comply with applicable laws

7.2 Data Transfers

Your data may be transferred to and processed in countries outside the EEA. We ensure appropriate safeguards are in place for such transfers.

7.3 Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority.

We use the following types of cookies:

• Essential Cookies: Required for authentication and Service functionality
• Analytics Cookies: To understand how you use our Service
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. However, disabling essential cookies may affect Service functionality.

Our Service integrates with third-party services:

• Instagram/Meta Platform: Subject to Instagram's Data Policy
• Stripe: Subject to Stripe's Privacy Policy

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Continued use of the Service after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this privacy policy or our data practices, please contact us at: